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DHA Seeks Payer Relief During COVID-19 Crisis


On January 14, 2022, DHA sent a letter to the Delaware Department of Insurance seeking relief during the current COVID-19 crisis. Specifically, the letter asks for a 6-month reprieve from: 

  • prior authorizations (particularly for patient transfers); 
  • claim submission and appeal limits; 
  • audits, prepayment reviews, recoupment actions, payment suspensions; and,
  •  requests for itemized bills, medical record requests and other information. 
  • The letter also seeks a six-month delay in state enforcement of the No Surprises Act. 

This request was also made directly to payers.

Please click here to read the letter.

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